What we’re about
## Our community
User groups having been running in the UK for over 10 years, starting with a user group for Dynamics CRM in 2011.
Since then, we have expanded in number and in scope, covering not just the traditional ‘CRM’ applications under Dynamics 365 but also the Microsoft Power Platform – Power Apps, Power Automate, Power BI and Power Virtual Agents.
Our user groups provide an opportunity for users of Dynamics 365 and the Power Platform to get together, share their knowledge and get to know each other in a fun, open, and welcoming environment. Whatever your level of experience or how long you’ve been using the products, you’re welcome to our free meetings!
### Topics
The user group meetings cover all topics under the Dynamics 365 and Power Platform umbrella. We have talks on technical subjects such as development and solution architecture but also cover business perspectives as well, such as user adoption, managing change and business analysis.
### National user group
Our flagship all-day user groups – what we call the 'National' user groups – run several free all-day events per year. Each event offers 15+ sessions and typically attracts an audience of 150+ people. The events are held either in central London or Manchester.
### Regional user groups
Our regional user groups cover many areas of the UK. These meetings are typically held in the evening after a working day and have 2 or 3 speakers on topics related to Dynamics 365 and the Power Platform.
Upcoming events
27
UK D365 and Power Platform User Group - London - 24th Nov 2025
Leonardo Royal London St Paul’s, 10 Godliman Street, City of London, London EC4V 5AJ, London, GBJoin us for the in-person Dynamics 365 & Power Platform User Group in London on Monday 24th November at the Leonardo St Paul's Hotel!
Registration starts at 9.00am with sessions from 09:30am to 17:00pm.
You must register for the event here at Meetup and provide your full name. If you don't entry might be delayed or refused - we'd hate for you to miss the event.
231 attendees
Birmingham D365 & Power Platform User Group - Nov 27th 2025
Wesleyan, Colmore Circus Queensway, Birmingham, GBOur next in-person meeting of the year will take place on Thursday 27th November 2025 from 18:30 at the Wesleyan Building. Parking is available close by at the B4 Car Park or it’s a short walk from any city centre train station.
Presentation 1: Designing for Everyone: Accessibility and Inclusive Experiences in Power Platform (Speaker: Heather Perriam)
Accessibility is not an afterthought. It is a foundation of great user experiences. In this session, we will explore how to design and build Power Platform solutions that are accessible, inclusive, and usable for diverse groups of people
We will cover practical techniques for creating apps, flows, and Copilots that meet accessibility standards, including how to use colour, text and controls in a way that works for everyone. We will also look at inclusive design principles such as designing with empath, testing with diverse users, and ensuring solutions are effective for people with different cognitive, sensory and physical needs.
Drawing on real work examples and lessons learned from projects, this session will provide best practices and practical tips that can be applied immediately. You will leave with a clear understanding of how inclusive design not only improves accessibility but also enhances adoption, usability and overall solution success.
When we design for the edge, we improve the experience for everyone.Presentation 2: Turning Microsoft Power Platform and Copilot into trust, not just technology (Speaker: Rob Fawcett)
Microsoft’s Power Platform, Dynamics, Power Automate and Copilot are sold as game changers. But in the last 12 months, some of the biggest rollouts in the UK have quietly failed. Banks, public bodies, and enterprises invested millions only to watch adoption stall, employees retreat back to Excel, and workflows collapse under mistrust.
The truth is simple: these tools do not fail technically; they fail humanly. Adoption, trust, and context are the missing pieces. And in the age of Copilot, Microsoft’s traditional adoption methods need a rethink. It is no
longer enough to train on features. People need confidence in how these systems support real moments of work.
This session is for the technical doers and senior leads who are tired of shelfware projects. The ones who can build anything but know the real win is when people actually use it.
Rob has spent two decades working in that gap between promise and practice. From reshaping Dynamics systems to building sentiment-aware interfaces and data-driven guest experiences, he has lived the point
where technology either lands or fails. This talk is not about buttons, connectors, or licensing. It is about what makes Microsoft’s powerhouse tools actually land.We strongly encourage you to arrive early to meet other user group members. We will be providing food and refreshments and you are welcome to stay afterwards for a chat!
We are always looking for people passionate about Dynamics 365 and the Power Platform to present at our events. If you would like to speak at any of our future events please register here.13 attendees
Past events
100
